General Manager’s Message

Bill Barnard, General Manager

Living in PebbleCreek has many benefits, and one of the benefits that is especially significant is our Community Services team. Led by retired Goodyear Police Lieutenant John Singleton our Community Services department is made up of approximately 40 men and women. Most of the staff members are homeowners, just like you, who monitor and care for our community, property, and residents, 24 hours a day, 365 days a year.

PebbleCreek’s Community Services Patrol provides many homeowner services such as vacation watch, jump starting vehicles, airing up tires, golf cart towing, alerting homeowners about water leaks, and installing RFID tags, just to name a few. The Patrol team is constantly on the move in their recognizable trucks, not only carrying out the duties of the job, but providing a presence that is known to discourage and deter crime. Patrollers also act as agents of the HOA to enforce PebbleCreek CC&Rs, Bylaws, Articles, and Rules by notifying residents via a notice of violation. They are not police officers or law enforcement agents, but here to provide assistance and community service. The City of Goodyear police and other law enforcement agencies handle criminal law violations within PebbleCreek.

Another aspect of the 24-hour service is the manned gates at our main entrances. Guest Relations staff members greet guests, residents, vendors, and contractors driving through PebbleCreek’s main gates. You can call them at any time to notify them that you have a guest or vendor arriving, or use the homeowner registration system that enables you to pre-register information about your residence, vehicles, emergency contacts, vacation dates, visitors, and other pertinent data. Visit the HOA website at pebblecreekhoa.org and look for Community Services on the PC Services home page drop-down menu.

I encourage all homeowners to keep the Patrol’s 24-hour number handy at home and on your cell phones. The phone number is 623-935-0387. You never know when you might need assistance. The benefits of living in a gated community with 24-hour patrol and gate presence are many. Please take advantage of all the services that they provide. We appreciate all of the community service staff members that are here to help and make it easier for you and all of our community members to enjoy living your best life here in PebbleCreek.