Uninitiated Contact: The First Step in the Scam Process

R.O.S.E., Resources/Outreach to Safeguard the Elderly

When it comes to scams, the first step is often the most dangerousand the most overlooked. Scams usually begin with uninitiated contact. That means a phone call you didn’t expect, a text from a number you don’t recognize, or an email asking you to “click here” or to “verify” information. For older adults, recognizing this red flag early can mean the difference between safety and victimhood.

Scammers often pose as banks, government agencies, or tech support. Recently, they have been using benign-looking text messages, sent out by the billions. A simple, “Hi,” “It was great to meet you today,” or “Hey, are we still on for lunch tomorrow?” These messages are designed to look harmless and solicit a response, but they are bait. Once you respond, you let them know that the phone number is active, and they will start the grooming process.

While scammers often prey on fear to get you to act quickly, these harmless-looking text messages are different. They are the start of the long game. They will slowly groom you into believing they are a friend. Then, they will often share how they got rich by investing in cryptocurrency. They will get you to believe that you too can strike it rich. But it’s all a scam.

But here’s the key: if you didn’t reach out first in any scenario, be cautious. Legitimate organizations almost never contact you out of the blue asking for personal information or recommend investing strategies.

Tips to Stay Scam-Safe

Pause Before You Act: If you get a suspicious message, don’t respond right away. Give yourself time to think or ask someone you know, like, and trust.

Don’t Click Links or Call Back Numbers: Instead, go directly to the official website or call the organization using a verified number. Never call the number they provide.

Know the Red Flags: Urgent threats (“Your account will be locked!”) or requests for gift cards or wire transfers are almost always scams.

Use Call Screening Tools: Many cell phones have settings that silence unknown callers. If it’s important, the unknown caller will leave a voicemail. The delay lets you decide what’s worth a call back (using the official phone number, of course).

Talk With Others: Scammers count on you being silent. Discuss uninitiated messages, texts, or calls with family, friends, or a community group.

The first step to scam prevention is education. Being scam-aware doesn’t mean being scared, it means being empowered, educated, and prepared. By recognizing uninitiated contact for what it is, step one in a scam, you can avoid most scams attempts. A little awareness goes a long way in protecting your money, your identity, and your peace of mind.

R.O.S.E. seeks to create change by educating and providing awareness of financial scams that typically target the older adult population, with a focus on those age 60 and over. For more information and resources, visit roseadvocacy.org, email us at info@roseadvocacy.org, or call us at 602-445-7673.