Jenn Schell, Resident & Guest Services Manager
The Resident & Guest Services department will have extended operating hours as of Wednesday, Oct. 1, 2025. Both the Eagle’s Nest front desk and Tuscany Falls front desk will be open Monday through Friday from 8 a.m. to 4 p.m. (Please note that the Tuscany Falls desk closes for lunch from noon to 1 p.m. daily.) The Eagle’s Nest front desk will also be open Saturdays from 9 a.m. to noon. These hours will continue until late spring.